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Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.

This online marketplace has altered its measurement guidelines for female and kids' apparel but did not contact all users about the change.

Digital Channels Response

Many shoppers and sellers are posting online saying Vinted listings now show a different size category versus the original listing because of the remapping.

The platform stated the new system was more in line with comparable marketplaces.

The platform has recommended to review their products and manually change the size where appropriate, causing user dissatisfaction.

Size Classification Updates

Before the change, the measurements included numerical and alphabetical indicators, such as S/8 or M/10.

The revised method features a letter and a range such as S/UK 8-10.

For certain items, the sizing has been recategorised - like an L measurement was previously a 12 but is now a UK 16-18.

Shopper Experiences

One content creator, who produces content about larger sizing, explained the modification "makes transactions more difficult".

"Few clothing companies classify XL as 20-22," as the platform currently indicates.

Another user, located in Scotland, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.

"Should someone sized 20-22 purchase these they're going to be very disappointed," she stated.

Manual Updates

Another shopper, located in England, said she had been left angered by the change as she had to manually change the sizing for "all her products".

"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she explained.

Platform Context

The platform boasts over 100 million shoppers, comprising 18 million UK members.

It has become a favored option to second-hand platforms like eBay and Depop.

This isn't the first time that an unexpected update on the platform has faced criticism: last year, Vinted reversed a change to its shipping options after backlash from users.